What Is My AIA?
The My AIA mobile application (My AIA) is a mobile customer app that lets you access medical care through eMedical Card and see policy information like benefits and utilisation (for principal member only) You can get your referral letter, letter of guarantee, medical bill, and updates on your claims while you’re on the go.
On December 4, 2009, AIG sold the Federal Reserve Bank of New York preferred equity interests in two newly formed international life insurance subsidiaries, American International Assurance Company, Limited (My AIA) and American Life Insurance Company (ALICO), to pay off $25 billion in debt.
My AIA has its headquarters in Central, Hong Kong. It is present in 18 markets in Asia and the Pacific, with wholly-owned branches and subsidiaries in Hong Kong, mainland China, Taiwan, Macau, South Korea, Singapore, Thailand, Malaysia, the Philippines, Indonesia, Vietnam, Brunei, Cambodia, Myanmar, Australia, New Zealand, Sri Lanka, and a 49% joint venture in India. Since 2013, Citibank and My AIA have had an agreement that covers 11 My AIA markets in the Asia-Pacific region.
My AIA Group was started on June 2, 1919, and is the largest pan-Asian life insurance group that offers insurance and financial services.
Through the My AIA app, you can now see and use your e-medical card anywhere and at any time. You can download the My AIA app and then log in to get to your e-medical card.
How To Login My AIA?
Step#1. Open the My AIA login URL into a web browser.
Step#2. Enter “Username” and “Password” in the provided field.
Step#3. Click the “Login” button.
How To Register My AIA?
Step#1. Open the My AIA register URL into a web browser.
Step#2. Enter “NRIC/FIN/Passport No”, “Mobile Number” to the provided field.
Step#3. Click the “Continue” button, and the page load to the next page, where you will ask for your email, create a password and more.
Follow the instruction to complete the process. Once you successfully register, go to the login page and enter login details to access your My AIA login account.
How To Forget Password My AIA?
Step#1. Open Reset My AIA password URL into a web browser.
Step#2. Enter your “Full Name” and “NRIC/FIN/Passport No”in the provided field.
Step#3. Click the “Submit” button, and the system will check your information and send you a password reset link to your registered email address. Go to email and open the link to follow the instruction to complete the process.
Once the password is reset, go to the login page and enter a new password to access the My AIA account.
FAQs
How Do I Check My AIA Health Wallet?
To look at the information in your Health Wallet, you can scroll down or tap the “I” button for more information. Those who have signed up for AIA Vitality will see their Vitality status here. Every year, the amount in your wallet will be changed here.
What Is My AIA Number?
How do I find my member number? Contact My AIA Member Services at (800) 242–3837, option 2, or memberservices@aia.org to get your membership number.